Customer Service, Quality and Productivity Training Courses

Organizations claim that the “Customer is King” where they are referring to their employees as the customers who eventually create a challenge regarding who the customer is. The courses in our category of Customer Service, Quality and Productivity help to appreciate why the customers are kings and queens, both internally and externally, and how without these customers any of the organization will not endure. Beginning with the latest themes and trends in customer service, wading through the quality of service, and ending with the productivity improvement program, our courses are designed to help the individuals and teams to create sustainable customer value proposition.


Caring for the Customers

Customer care is a critical component in order to achieve success in the business. ...

Date: Feb 04, 2018 - Feb 05, 2018

Language:English

Learning Investment:US $1800

Venue:Dubai,UAE

ASQ Certified Manager of Quality Organizational Excellence

The certified manager of quality/organizational excellence is a professional who is...

Date: Mar 25, 2018 - Mar 29, 2018

Language:English

Learning Investment:US $3500

Venue:Dubai,UAE

Delivering Service Excellence

Customer service excellence is one of the most important strategies for the organiz...

Date: Apr 15, 2018 - Apr 16, 2018

Language:English

Learning Investment:US $1800

Venue:Dubai,UAE

Total Quality Management

TQM is a management and quality philosophy aimed at integrating all organizational ...

Date: May 01, 2018 - May 03, 2018

Language:English

Learning Investment:US $2700

Venue:Dubai,UAE

Quality Function Deployment

The Quality Function Deployment (QFD) course was developed so that personal in...

Date: Aug 05, 2018 - Aug 07, 2018

Language:English

Learning Investment:US $2700

Venue:Dubai,UAE

Customer Service Excellence

Customer Service Excellence provides organizations a competitive edge over others a...

Date: Sep 23, 2018 - Sep 24, 2018

Language:English

Learning Investment:US $1800

Venue:Dubai,UAE

Productivity Improvement Program

The main aim of this course is to assist the participants to know about the tools a...

Date: Oct 28, 2018 - Oct 30, 2018

Language:English

Learning Investment:US $2700

Venue:Dubai,UAE

Exceptional Customer Service

Do you recognize that customer care is the key to successful, profitable and enjoya...

Date: Nov 25, 2018 - Nov 26, 2018

Language:English

Learning Investment:US $1800

Venue:Dubai,UAE

ISO 9001 2015 Transition

This course is designed to enable participants to identify the core requirements of...

Date: Dec 04, 2018 - Dec 06, 2018

Language:English

Learning Investment:US $2700

Venue:Dubai,UAE

Root Cause Analysis

Root cause is an element that brings nonconformance and should be eliminated by the...

Date: Dec 23, 2018 - Dec 25, 2018

Language:English

Learning Investment:US $2700

Venue:Dubai,UAE