Jawad Gilani

Senior Consultant

MA University of Ottawa in Canada.

BBA Trent University, Ontario Canada

Trainings, Affiliations & Membership

  • Member Grid International USA
  • Certified Master Trainer Ron Kaufman’s Up your Service
  • Board member Steven Trent Canada Inc.
  • Executive Coach Cronomagic Canada Inc.
  • Executive Coach Gems Telecom Canada
  • Member ATD USA

Experience

  • Global master trainer from Canada in areas of Leadership, Team Building, Customer Service and HR.
  • Has extensive experience over 18 years in the area of OD and Human Resource Capital Management.
  • Worked with Montreal based technology consulting for over 11 years, providing training services to clients all over the North America.
  • Has extensive experience in Middle East in countries including Oman and KSA. His clients include Al Muhadib Group, Al-Zamil, Saudi Paper Company, Alamjdouie Group, Al Khadi Equipments KSA, Saudi Electric, Pan Gulf LLC. KAPCO, HBL, DIC, Days Inn Ottawa, SAWAC, USA etc.
  • Has headed the OD and HR portfolio of one of the largest Banks in South Asia where he trained more than 25,000 employees.
  • On the executive coaching panel of ATC Global, Canada. Cronomagic Canada Inc. and Gems Telecom Canada.

Areas of Expertise

  • Conflict Resolution: Dealing with Difficult People
  • CRM: An Introduction to Customer Relationship Management
  • Customer Service Training: Managing Customer Service
  • Business Succession Planning
  • Conflict Resolution: Getting Along in the Workplace for HR
  • Conducting Effective Performance Reviews
  • Developing High Performance Teams
  • Employee Dispute Resolution: Mediation through Peer Review
  • Hiring for Success: Behavioral Interviewing Techniques
  • HR For the Non HR Manager
  • Motivation Training: Motivating Your Workforce
  • Orientation Handbook: Getting Employees Off to a Good Start
  • Performance Management: Managing Employee Performance
  • Safety in the Workplace
  • Workplace Harassment
  • Advanced Project Management
  • Anger Management
  • Change Management: Change and How to Deal with It
  • Coaching: A Leadership Skill
  • Communication Strategies
  • Controlling Anger Before It Controls You
  • Inventory Management: The Nuts & Bolts
  • Leadership Skills for Supervisors
  • Meeting Management: The Art of Making Meetings Work
  • Negotiating for Results
  • Problem Solving & Decision Making
  • Project Management Fundamentals
  • Teamwork: Building Better Teams
  • The Art of Delegating Effectively
  • The ABC’s of Supervising Others
  • Stress Relief and Stress Reduction
  • Prospecting For Leads like a Pro
  • Sales Training: Overcoming Objections to Nail the Sale
  • Advanced Writing Skills
  • Business Etiquette
  • Building Your Self Esteem and Assertiveness Skills
  • Creating a Dynamite Job Portfolio
  • Public Speaking: Speaking Under Pressure
  • Speak Easy Conquering Your Fear of Speaking in Public
  • Skills for the Administrative Assistant
  • Writing Reports and Proposals