Lama Atallah

Trainer

  • Masters, Organizational and Media Studies, University of Ottawa
  • Bachelor of Science in Business Administration & Sociology, University of Jordan

Trainings, Certifications, Memberships

  • Certified Corporate Trainer
  • Business Training Practitioner Certificate, Standards Human Resources Consultants
  • Business Communication Certificate

Experience

  • Freelance Trainer, PR, Communication & Training Consultant, Dubai, UAE
  • Marketing & Sales Executive, Gulf Wings, Sharjah, UAE
  • Professor Assistant, Communication Department, University of Ottawa, Ottawa ON
  • RPD Records, Training and Metadata Advisor, Regulatory Policy Division, Government of Canada, Ottawa, ON
  • Project Consultant and Business Excellency, Health Canada
  • Records Quality Control, IM, DMC, Aboriginal Affairs and Northern Development Canada
  • Project Consultant and Training Advisor, IMS, IITB, Human Resources and Skills Development Canada
  • Consultant, Tessera Executive Search

Area of Expertise

  • Service Quality Competency & Customer Satisfaction
  • Customer Experience Management
  • Corporate Communication Skills and Positive Engagement
  • Stress Management and Handling Pressure
  • Team Work & Cross-Cultural Communication
  • Excellence in Execution
  • Problem Solving & Decision Making
  • Emotional Intelligence & Mindfulness
  • Public Speaking & Presentation Skills
  • Interpersonal Skills & Time Management
  • Business Etiquette & Meeting Management