Innovation and Creativity

Course Overview

Innovation is the lifeblood of our global economy and a strategic priority for virtually every CEO around the world. In fact, a recent IBM poll of fifteen hundred CEOs identified creativity as the number-one “leadership competency” of the future. The power of innovative ideas to revolutionize industries and generate wealth is evident from history: Apple iPod outplays Sony Walkman, Starbucks’s beans and atmosphere drown traditional coffee shops, Skype uses a strategy of “free” to beat AT&T and British Telecom, eBay crushes classified ads, and Southwest Airlines flies under the radar of American and Delta.

In every case, the creative ideas of innovative entrepreneurs produced powerful competitive advantages and tremendous wealth for the pioneering company. Of course, the retrospective $1 million question is, how did they do it? And perhaps the prospective $10 million question is, how could I do it? This course on Innovation and Creativity tackles these fundamental questions— and more.

In practice, it has been clearly demonstrated that the most innovative facility management companies share four common characteristics that let innovation come to life on a consistent basis.

Course Objectives

After attending the Innovation and Creativity training program the participants will know:

  • How innovators think
  • When and how they came up with the creative ideas that launches new products or businesses
  • Why the innovator’s skill set matters and how the pieces can combine into a personalized approach to innovation
  • How the discovery skills of innovators operate in organizations and teams
  • Provides a framework for seeing how the innovator’s skill set works in the world’s most innovative teams and organizations
  • How innovative organizations achieve maximum impact by actively recruiting, encouraging, and rewarding people who display strong discovery skills—and blending innovators effectively with folks who have strong execution skills
  • Why innovative companies rely on processes to encourage—even require— their people to engage in questioning, observing, networking, experimenting, and associating
  • What are the fundamental philosophies that guide behavior within innovative teams and organizations

Course Content


Part One    Disruptive Innovation Starts with You

  • The Skill Set of Disruptive Innovators
  • Discovery Skill 1 Associating
  • Discovery Skill 2 Questioning
  • Discovery Skill 3 Observing
  • Discovery Skill 4 Networking
  • Discovery Skill 5 Experimenting

Part Two   The Skill Set of Disruptive Organizations and Teams

  • The Skill Set of the World’s Most Innovative Companies
  • Putting the Innovator’s Skill Set into Practice People
  • Putting the Innovator’s Skill Set into Practice Processes
  • Putting the Innovator’s Skill Setinto Practice Philosophies


  • Act Different, Think Different,
  • Make a Difference

Course Methodology

The training is going to be highly interactive combination of lectures, group discussions, questionnaires, individual reflections, role plays, simulations and videos

Target Audience

Innovation training is designed for start-up entrepreneurs, corporate entrepreneurs (those who launch an innovative venture from within the corporation), product innovators (those who invent a new product), and process innovators (those who launch a breakthrough process)


3 Days (08:30–14:30) with appropriate breaks for tea/refreshments and lunch.

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