Identifying Training Needs and Evaluating Training

Course Overview

Training and Development is crucially important to the success of an organization at all levels. It can and should be a powerful, positive process that helps individuals, groups and the whole organization. Yet Training Needs Analysis (TNA) can be construed as expensive, or misunderstood, and not planned in a wider context of change and growth. It is necessary to recognize the value of properly implemented TNA in order to provide appropriate, cost-effective training that develops and motivates staff.

Course Objectives

This intensive, hands-on, workshop, delegates will explore how to accurately identify the training and development needs of three elements: the organization, the occupational groups within it and the individuals working there. They will look at each of the three in turn and work through approaches that are common to all, or unique to one.

Course Content

Introduction and Course Overview

The Overall Picture

  • Defining Training and Development Needs 
  • Where Training Needs Occur 
  •  Whose Job Is It Anyway?

The Organization

  • The Systematic Approach 
  • Organization Development 
  • Administrative Approach 
  • Welfare Approach 
  • Political Approach 
  • Your Approach

Current Needs

  • Current versus Future Needs 
  • Routine Monitoring 
  • Investors in People Surveys 
  • Discussions and Interviews 
  • Your Experience

Occupations and Jobs

  • Functional Analysis 
  • Job Analysis 
  • Task Analysis

The Individual

  •  Individual Training and Development Needs 
  • Prioritizing 
  • Learning Requirements 
  • Interviews

Bringing It All Together

  • The Investors in People Action Plan 
  • Planning to Meet the Needs 
  • Avoiding Discrimination 
  • Organizational Requirements
  • A Personal Action Plan

Course Methodology

The training is going to be highly interactive combination of lectures, group discussions, questionnaires, individual reflections, role plays, simulations and videos.

Target Audience

All managers or supervisors, whether in an HR or line management role, who want an understanding of the purpose and principles of Training Needs Analysis that will form the basis of an ongoing development, process for their staff


2 days (08:30–14:30) with appropriate breaks for tea/refreshments and lunch

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