Organizing for Successful Training

Course Overview

The need for performance improvement arises from the following pressures:

  • Poor performance: Employees do not achieve their objectives
  • Changes in the organization
  • Increased expectations from customers or management
  • A common reaction of management is to use training as a panacea.
  • However, is training always the appropriate course of action?

Following are some causes for under performance:

  • Flawed reward and incentive system
  • Poor communication
  • Poor equipment and facilities
  • Complicated organizational structure
  • Employees lack motivation
  • Employees’ ability is incompatible with the task
  • Employees lack the required knowledge and skills
  • Training is the most appropriate solution to a lack of knowledge and skills.

Upon receiving a request for training from a department or in response to an individual request, the responsible person should analyze the organizational context to identify the cause of performance. If the cause is a lack of skills and knowledge, training is required. If not, training is not the appropriate solution.

Course Objectives

After attending this course, participants are expected to be able to:

  • Describe the importance and scope of training
  • Evaluate training needs
  • Prepare training plan
  • Assess the impact of training

Course Content

  • Introduction to the Workshop
  • Scope of Training
    • Define training
    • Appropriate time to use training
    • Rules of training
  • Needs Assessment
    • Organizational analysis
    • Task analysis
    • Individual analysis
  • Develop a Training Plan
    • Set objectives
    • Estimate cost
    • Select a training approach
    • Plan to effectively conduct a training
  • Training Impact Assessment
    • Different levels of assessing the impact of trainings
    • Tools for assessing the impact of trainings

Course Methodology

The training is going to be highly interactive combination of lectures, group discussions, questionnaires, individual reflections, role plays, simulations and videos.

Target Audience

  • Business Owners
  • Human Resource Managers
  • Trainers


2 Days (08:30–14:30) with appropriate breaks for tea/refreshments and lunch.

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