How To Remain Positive in the Face of Adversity

Course Overview

During the recent past a lot of jobs have been lost due to layoffs triggered by the ongoing economic recession. The organizations that held layoffs did so in an effort to reduce costs, increase profits, and improve shareholder value. While the employees who survive layoffs may feel fortunate to still have a job, they also feel demoralized. They work in a state of anxiety, fearing that their own job may soon be on the chopping block. They witness the emotional and financial toll layoffs take on their former colleagues. Some organizations are more successful than others at managing the trauma caused by downsizings. Their managers understand that layoffs inevitably create strong emotional reactions and they actively work to help their employees cope with and transform those emotions. While admittedly there isn’t a panacea for recovering from a layoff, it’s clear that how the layoff is approached, how employees who are let go are treated, and how the surviving workforce is supported are important factors in determining the organization’s future success and viability.

Course Objectives

The objectives of this course are to help the managers

  • Who are in the process of rebuilding and revitalizing their workgroup after the trauma of a layoff.
  • By providing them with best practices for beginning to heal the wounds created by layoffs and rebuilding the productivity and engagement of their surviving workforce.
  • With a causal model for how layoffs typically impact employee emotions and performance and ultimately impact business results as a way to gain insight into the challenges layoffs present.
  • Devise specific ways they can intervene in the process to rebuild commitment and re-energize their employees.

Course Content

Introduction

The Typical Layoff Cycle

  • Layoff Events
  • The Psychological Impact on Employees
  • Emotions Drive Employee Behavior
  • Behaviors Drive Results

How Managers Can Have a Positive Impact

  • Increase Your Visibility and Approachability
  • Emphasize Candor and Transparency
  • Understand and Accept Reactions to Change

Matching Your Actions to Employee Emotions

  • Shock
  • Anger
  • Anxiety
  • Grief and Hopelessness
  • Understanding and Acceptance

Course Methodology

The training is going to be highly interactive combination of lectures, group discussions, questionnaires, individual reflections, role plays, simulations and videos.

Target Audience

Managers who are in the process of rebuilding and revitalizing their workgroup after the trauma of a layoff.

Duration

1 day (08:30–14:30) with appropriate breaks for tea/refreshments and lunch

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