Course Objectives

• The knowledge and skills required to be an effective and result-oriented business analyst
• The principles and practices of business analysis
• To demonstrate your continued dedication to the profession through recertification requirements
• To make your competence known and recognized by peers and management
• To follow established standards that are outlined in the Business Analysis Body of Knowledge (BABOK^®) version 3.0
• To achieve reliable, quality results with enhanced efficiency and consistency
• Develop the following proficiencies that are the measurement criteria for the competencies required to attain CBAP^® Level 3:
• Advanced Knowledge - Skills and Knowledge have been fully developed through execution of work ranging from small well scoped work to addressing more complex, unstructured challenges or opportunities. Skills and knowledge required for the competency have become second nature.
• Guides Practice - This is a seasoned practitioner that is sought after for their expertise and guidance in solving or addressing business challenges or opportunities.
• Creates Rules - Actively provides insight to situations that fall within and outside of his/her domain or sphere of influence. In some cases, this will mean addressing new, unstructured business challenges or opportunities.

Course Content

Unit 1 - Introduction to IIBA CBAP^® version 3.0 Certification Program

• Introduction to IIBA^® CBAP Certification Program
• Purpose of the BABOK^® v 3.0 Guide
• What is Business Analysis?
• Who is a Business Analyst?
• Structure of the BABOK^® v 3.0 Guide

Unit 2 - Business Analysis Key Concepts

• The Business Analysis Core Concept Model
• Key Terms
• Requirements Classification Schema
• Stakeholders
• Requirements and Designs

Unit 3 - Business Analysis Planning and Monitoring

• Overview of Business Analysis Planning and Monitoring
• Core Concept Model in Business Analysis Planning and Monitoring
• Plan Business Analysis Approach
• Plan Stakeholder Engagement
• Plan Business Analysis Governance
• Plan Business Analysis Information Management
• Identify Business Analysis Performance Improvements

Unit 4 - Elicitation and Collaboration

• Overview of Elicitation and Collaboration
• Core Concept Model in Elicitation and Collaboration
• Prepare of Elicitation
• Conduct Elicitation
• Confirm Elicitation Results
• Communicate Business Analysis Information
• Manage Stakeholder Collaboration

Unit 5 - Requirements Lifecycle Management

•  Overview of Requirements Lifecycle Management
• Core Concept Model in Requirements Lifecycle Management
• Trace Requirements
• Maintain Requirements
• Prioritize Requirements
• Assess Requirements Changes
• Approve Requirements

Unit 6 - Strategy Analysis

• Overview of Strategy Analysis
• Core Concept Model in Strategy Analysis
• Analyze Current State
• Define Future State
• Assess Risks
• Define Change Strategy.

Unit 7 - Requirements Analysis and Design Definition

• Overview of Requirements Analysis and Design Definition
• Core Concept Model in Requirements Analysis and Design Definition
• Specify and Model Requirements
• Verify Requirements
• Validate Requirements
• Define Requirements Architecture
• Define Design Options
• Analyze Potential Value and Recommend Solution

Unit 8 - Solution Evaluation

• Overview of Solution Evaluation
• Core Concept Model in Solution Evaluation
• Measure Solution Performance
• Analyze Performance Measures
• Assess Solution Limitations
• Assess Enterprise Limitations
• Recommend Actions to Increase Solution Value

Unit 9 - Underlying Competencies

• Overview of Underlying Competencies
• Analytical Thinking and Problem Solving
• Behavioral Characteristics
• Business Knowledge
• Communication Skills
• Interaction Skills
• Tools and Technology

Unit 10 - Techniques

• Acceptance and Evaluation Criteria
• Backlog Management
• Balanced Scorecard
• Benchmarking and Market Analysis
• Brainstorming
• Business Capability Analysis
• Business Cases
• Business Model Canvas
• Business Rules Analysis
• Collaborative Games
• Concept Modelling
• Data Dictionary
• Data Flow Diagrams
• Data Mining
• Data Modelling
• Decision Analysis
• Decision Modelling
• Document Analysis
• Estimation
• Financial Analysis
• Focus Groups
• Functional Decomposition
• Glossary
• Interface Analysis
• Interviews
• Item Tracking
• Lessons Learned
• Metrics and Key Performance Indicators
• Mind Mapping
• Non-Functional Requirements Analysis
• Observation
• Organizational Modelling
• Prioritization
• Process Analysis
• Process Modelling
• Prototyping
• Reviews
• Risk Analysis and Management
• Roles and Permissions Management
• Root Cause Analysis
• Scope Modelling
• Sequence Diagrams
• Stakeholder List, Map or Personas
• State Modelling
• Survey or Questionnaire
• SWOT Analysis
• Use Cases and Scenarios
• User Stories
• Vendor Assessment
• Workshops

Unit 11 - Perspectives

• Overview of Perspectives
• Agile
• Business Intelligence
• Information Technology
• Business Architecture
• Business Process Management

Course Methodology

The training is going to be highly interactive combination of lectures, group discussions, questionnaires, individual reflections, role plays, simulations and videos.

Target Audience

Business analysts, project managers, systems analysts, team members and others interested in achieving International Institute of Business Analysis (IIBA^®) CBAP^® certification will find this course beneficial.

Duration

5 days (08:30–14:30) with appropriate breaks for tea/refreshments and lunch.