Leading with Agility and Resilience

Course Overview

The success of leadership is dependent on the ability of leaders to bounce back in difficult times and to be agile in order to seize available external opportunities, especially when the market is uncertain. It is good to have strategic plans for the success of an organization but the success depends on the ability of the team to read the market trends and to respond at the most appropriate times in order to effectively capitalize on market opportunities.

This course is designed to help you on how to achieve agile development, combining with entrepreneurial thinking and greater foresights. The content of the course will provide you the understanding about the agile behaviors of individuals and organizations. The participants will know how to read customer expectations and explore the market opportunities in an effective way. They will be able to understand how to respond towards the market with better products and services or they can take other initiatives.

Course Objectives

  • Learn the difference between an agile organization and a fragile organization
  • Understand how to achieve competitive edge by effectively adapting to the market changes
  • Learn to respond rapidly to the changing shifts of the environment
  • Learn to be a change agent and engage the other members of organization to follow the change goals
  • Learn to develop effective and compelling communication strategies in order to inspire team towards the change

Course Content

Overview of Leading with Agility and Resilience

  • Recognize that all members in team are facing the same challenges
  • Identify what are the five core aspects of agility
  • Explain what are the reasons that people, procedures and systems should be agile in order to achieve success
  • Explain what is turbulence and how it affects organization
  • Identify the important role in dealing with turbulent environment
  • Differentiate agility from change management

The Business Case for Strategic Agility

  • Discuss the importance of agility as a solution to handle turbulence existing in the business environment
  • Describe the emergence of agility and resilience as main characteristics of effective leadership
  • Understand your role in effectively adapting to changes and inspiring the other members to do the same
  • Explain what is an agile model and what are its implications for the leadership

Anticipate Change

  • Identify the important forces that drive the change and provide the awareness to the team about the effects of forces
  • Keep an eye on all the key metrics of signaling and measuring the change
  • Effectively probe and scan the environment to gauge the information about the market changes
  • Apply effective strategies that can help you and other agile leaders to foresight and monitor the change forces

Generate Confidence

  • Communicate, mobilize resources, set priorities and guide team about the tools to win
  • Develop talented team who can effectively implement the change strategy
  • Explain the importance of increasing employee engagement
  • Understand key drivers in the “Service Profit Chain”
  • Give rationale why leaders should be confident and resilient

Initiate Action

  • Consistent focus on actions
  • Drive decision capability in an organization
  • Create a resourceful and action oriented culture
  • Empower teams to take actions

Liberate Thinking

  • Promote idea at all levels and foster an innovation oriented culture
  • Create superior expectations for improving the processes
  • Engage the team towards better ideas and encourage to think out of the box

Evaluate Results

  • Develop a performance score card that includes key metrics related to organization and customers
  • Utilize score card results in order to improve decision making processes
  • Make the linkage between enterprise scorecards and individual relevance and commitment

Developing a Personal Action Plan

  • Prepare yourself for developing agile leadership

Course Methodology

The training is going to be highly interactive combination of lectures, group discussions, questionnaires, individual reflections, role plays, simulations and videos.

Target Audience

  • Vice Presidents
  • Executive Directors
  • Senior Managers and others with strategic leadership roles


2 days (08:30–14:30) with appropriate breaks for tea/refreshments and lunch.

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